Santa’s Safeguarding Policy Statement

Last Updated: 1st October 2020

October 2020 In accordance with Guidelines from the NSPCC

Purpose and Scope

The purpose of this policy statement is:
to protect in-person, online and offline, the children and young people who receive Santa’s services from harm. This includes the children of adults who use our services and any vulnerable adults
to provide Santa’s staff and all volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child protection.
that virtual online child protection, digital wellbeing, digital health are just as important and taken just as seriously

This policy applies to anyone working on behalf of Santa, including family, friends and volunteers

Legal framework

This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children across the Globe, however Your Virtual Santa is predominantly focused in England, Northern Ireland, Scotland and Wales. A summary of the key legislation involved here is available from the NSPCC Learning website - https://learning.nspcc.org.uk/Search?term=legislation .


Supporting documents

This policy statement should be read alongside Santa’s organisational policies, procedures, guidance and other related documents (Appropriate NSPCC Links Provided).
Role description for the designated safeguarding officer - https://learning.nspcc.org.uk/research-resources/templates/nominated-child-protection-lead-role
Dealing with disclosures and concerns about a child or young person in-person, online and offline - https://learning.nspcc.org.uk/child-abuse-and-neglect/recognising-and-responding-to-abuse
Managing allegations against Santa’s staff and volunteers in-person, online and offline activities - https://learning.nspcc.org.uk/safeguarding-child-protection/managing-allegations-of-abuse
Ensuring best practice, security and safety of all digital services and data protection at all times – Santa’s Own Guidelines
Securely and safely recording concerns and information sharing - https://learning.nspcc.org.uk/safeguarding-child-protection/safeguarding-examples-issues-concerns
Secure child protection records retention and storage - https://learning.nspcc.org.uk/research-resources/briefings/child-protection-records-retention-storage-guidance
In-person, online and offline Code of Conduct for Sant’s staff and volunteers - https://learning.nspcc.org.uk/research-resources/templates/behaviour-codes-adults-children
Behaviour codes for children and young people including online behaviours - https://learning.nspcc.org.uk/research-resources/templates/behaviour-codes-adults-children
Photography, Videos and sharing images guidance - https://learning.nspcc.org.uk/research-resources/briefings/photography-sharing-images-guidance
Safer recruitment - https://learning.nspcc.org.uk/safeguarding-child-protection/safer-recruitment
Online safety - https://learning.nspcc.org.uk/research-resources/schools/safer-internet-resources
Anti-bullying - https://learning.nspcc.org.uk/research-resources/templates/anti-bullying-policy-statement
Managing complaints - https://learning.nspcc.org.uk/safeguarding-child-protection/managing-allegations-of-abuse
Whistleblowing https://learning.nspcc.org.uk/child-abuse-and-neglect/recognising-and-responding-to-abuse#whistleblowing
Health and safety
Induction, training, supervision and support - https://learning.nspcc.org.uk/research-resources/templates/nominated-child-protection-lead-role#training-and-support
Adult to child supervision ratios - https://learning.nspcc.org.uk/research-resources/briefings/recommended-adult-child-ratios-working-with-children


We believe that:

Children, young people and vulnerable adults should never experience abuse of any kind
We have a responsibility to promote the welfare of all children and young people and vulnerable adults, to keep them safe and to practise in a way that protects them in-person, online and offline at all times.

We recognise that:

the total welfare of children, young people and vulnerable adults is paramount in all the work we do and in all the decisions we take all children, , young people and vulnerable adults regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse
some children, young people and vulnerable adults are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues
working in partnership with children, young people, vulnerable adults, their parents, guardians, carers and other agencies is essential in promoting young people’s welfare
of paramount importance is the online safety and protections of children, young people and vulnerable adults


We will seek to keep children and young people safe by:

valuing, listening to and respecting them
appointing a nominated child protection lead for children and young people, a deputy and a lead trustee/board member for safeguarding
adopting child protection and safeguarding best practice through our policies, procedures and code of conduct for staff and volunteers
developing and implementing an effective online safety policy and related procedures – safety and security by design
providing effective management for staff and volunteers through supervision, support, training and quality assurance measures so that all staff and volunteers know about and follow our policies, procedures and behaviour codes confidently and competently
recruiting and selecting staff and volunteers safely, ensuring all necessary checks are made
recording, storing and using information professionally and securely, in line with data protection legislation and guidance - more information about this is available from the Information Commissioner’s Office: https://ico.org.uk/for-organisations
sharing information about in-person, online and offline safeguarding and good practice with children and their families via leaflets, posters, group work and one-to-one discussions
making sure that children, young people and their families know where to go for help if they have a concern


using our safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately
using our procedures to manage any allegations against staff and volunteers appropriately
creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise
ensuring that we have effective complaints and whistleblowing measures in place
ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance
building a safeguarding culture where staff and volunteers, children, young people and their families, treat each other with respect and are comfortable about sharing concerns.

Contact details

Nominated child protection lead
Name: Mrs Claus
Phone/email: 020 8191 0105 or mrsclaus@yourvirtualsanta.co.uk

Deputy child protection lead(s)
Name: Head Elf
Phone/email: 020 8191 0105 or elf@yourvirtualsanta.co.uk

Trustee/Senior lead for safeguarding and child protection
Name: Santa Claus
Phone/email: 020 8191 0105 or santa@yourvirtualsanta.co.uk

We are committed to reviewing our policy and good practice annually


This policy was last reviewed on: (1st October 2020)

Signed: …………Santa Claus………………

Date: ………… 1st October 2020 ……………………