If you can see ‘Waiting for Santa, Mrs Claus or an Elf’ on your screen, your Santa Encounter time has not yet started. When prompted, enter your name (as it appears on your booking) and click to let the Tech Elf know you are waiting to join.
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Search Santa's FAQs or browse by category belowI clicked the link but I am not in the Santa Encounter yet. What do I need to do?
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October 15, 2020